I purchased an ASUS 900HD nine months ago and it has seen very light use. The power supply quit working about three weeks ago. I submitted a help request on their Web site and after waiting for three weeks with no reply, called them. The woman I spoke with tried to trouble shoot the problem (try a different electrical outlet - duh) all of which I had already tried. Then she told me since it was nine months old, the battery (understandable) and power adaptor (not understandable) was out of warranty (six months for 'accessories'). I told her I was extremely unhappy and asked if she would like to make an unhappy customer happy for the relatively low price of a power adaptor (retail $49.99, their cost = much less). Nope. So I went online to the Web site she provided - and they are out of stock. So now I have a paperweight until ASUS can restock power supplies. My question, which I will never know the true answer is: Why are they out of power adaptors? Is this a systemic problem? For the light use this adaptor has seen in nine months (actually it started giving me intermittent problems in eight months)this is a very poor product.Get more detail about Asus Eee Pc 900hd.
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