Low Price ASUS Eee PC 1005HA-PU1X-BU 10.1-Inch Blue Netbook - 10.5 Hour Battery Life

I purchased this netbook on September 2009 from Amazon.com. As a college student who has to constantly relocate between classes on a huge campus, I love the lightness of this netbook and the battery life. However, like many others, my AC adapter has failed after only about 3 months of usage. I called the Amazon customer service and the only answer they could give me was that since it's past 30 days, I should go ahead and contact ASUS for their 1 year warranty claimed on the product page. Great! So I called the ASUS customer service number (888-678-3688) and was able to speak to a customer service representative who told me that I was calling the wrong department and they were not responsible for the Eee series. Then he transferred me to the "right" department where I waited for about 20 min on the line and then eventually hung up because I just didn't think anyone was going to pick up phone.

So what's the lesson learned here? First of all, though this netbook has a 4 star rating on Amazon, how many of those 5 star ratings were written when the users just receive the products? And how long do you want this netbook to last for you? 30 days? 1 year? It is already apparent that the AC adapter of this netbook is very poorly made and I would highly recommend you not to take a risk. Because 1.It's likely that the adapter would fail after 30 days of purchase, and then you are in the situation where you have to deal with ASUS customer service. 2. If the adapter fails in such a short time, it would probably fail quite easily after the 1 year warranty.

In conclusion, I would probably never purchase electronics from Amazon again (I had much better experiences with BestBuy and the Apple store regarding the warranty issue). I loved Amazon's customer service when it's about other issues (products not arriving on time, wrong item..etc) but seriously, I think for electronics, what I am looking for is not a product that can only work for 30 days but something that's stable and comes with a clear and good customer service. So far, Amazon has yet to provide this level of service and I have learned my lesson the hard way. Get more detail about ASUS Eee PC 1005HA-PU1X-BU 10.1-Inch Blue Netbook - 10.5 Hour Battery Life.