First, the positive: it's a nice little netbook, display is clear and bright, keyboard has a good feel, battery life is excellent.
Second, the neutral: All netbooks are very similar. They almost all have the identical Intel Atom CPU, RAM & HD are all sourced from outside vendors, and all the makers follow more or less the same formula. So there isn't much in the way of technology separating one brand from another.
Last, the negative. After 3 months the power supply "brick" began to fail. At first it would cut out after being plugged in continuously,reset itself after being unplugged for a half hour, and run for several hours before shutting down again. Then it would cut out before the battery had a chance to fully recharge. Now, 5 months old, it is completely dead. I called the ASUS Eee support number on the bottom, and after dialing twice and listening to a phone ring for 15 minutes I was told that ASUS does NOT cross-ship replacements, that I had to find my own box, ship it back to them at my expense, and wait for a replacement! To add to the experience, the support line's phone system is so bad that entire sentences get cut off, forcing me to keep saying "What? Please repeat that..". Mattel walkie-talkies have better connections.
As an IT professional, I have dealt with customer support from just about every computer brand out there, and ASUS has to be by far the WORST. Since all netbooks are pretty much the same, and there isn't much separating them by price, post-sale support is a significant factor. I will never buy another ASUS product and cannot advise anyone else to either.
Get more detail about ASUS Eee PC 1005HA-VU1X-WT 10.1-Inch White Netbook - 8.5 Hour Battery Life.
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