Having received this product as a Christmas present I was really looking forward to having a useful lightweight product to take with me on my subsequent 3 month trip to New Zealand and Taiwan from which I have just returned. My expectations were sadly under achieved as this product has been a disaster. Although one should be able to download device drivers when one plugs in USB devices and flash cards and the screen messages claim that the download is being made, but Dell Inspiron Mini 1011 10.1-Inch Obsidian Black Netbook - Up to 8 Hours 8 Minutes of Battery Life (Windows 7 Starter)each time this is attempted the installation fails and the USB or flash card sockets become unusable thereafter. The keyboard has a mind of its own in particular one needs repeated attempts holding down the Shift key to achieve an upper case letter.
Moreover, the after sales service from Dell is non-existant with all enquiries on their website helpline being met with silence despite their claim that they will respond within 48 hours. They do not even respond within 48 days!!
I am therefore seeking to return this product as being totally unfit for purpose.Get more detail about Dell Inspiron Mini 1011 10.1-Inch Obsidian Black Netbook - Up to 8 Hours 8 Minutes of Battery Life (Windows 7 Starter).
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